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Service for drafting internal human resource management procedures for businesses

List of Provided Standard Operating Procedures (32 SOPs)

A complete collection of HR – Administrative – Operations – Sales – Marketing procedures, allowing businesses to select individual SOPs or choose a package.
A. RECRUITMENT & TRAINING PROCESSES GROUP
  1. Standard Recruitment Process
  2. Onboarding Process – New Employee Integration
  3. Training & Development Process (TNA – planning – evaluation)
  4. Probation Evaluation Process
  5. Internal Recruitment – Promotion – Appointment Process
B. PERFORMANCE – SALARY – KPI – DISCIPLINE GROUP
  1. KPI Setup & Performance Evaluation Process
  2. Bonus & Salary Review Process
  3. Team OKR Setup Process
  4. Recognition & Reward Process
  5. Employee Disciplinary Process
C. ADMINISTRATION – HR – COMPANY CULTURE GROUP
  1. Attendance & Payroll Process
  2. Leave & Annual Leave Management Process
  3. Employee Records Management Process
  4. Document & Internal Policy Management Process
  5. Internal Communication Process
  6. Corporate Culture Development Process
D. HR OPERATIONS GROUP
  1. Work Schedule & Shift Management Process
  2. Weekly Performance Management Process (Weekly Review)
  3. Asset – Tools – Equipment Management Process
  4. Benefits & Allowance Management Process
  5. Internal Conflict Resolution & Complaint Handling Process
E. RESIGNATION – CONTRACT TERMINATION GROUP
  1. Resignation & Handover Process
  2. Lawful Dismissal & Contract Termination Process
F. SALES & MARKETING OPERATIONS GROUP (HR SUPPORT)
(Helps retail – trading – service businesses optimize operations)
  1. Content Management Process
  2. Video Production Process
  3. Livestream Sales Process
  4. Customer Care – Existing Client Management Process
  5. Online Sales – Order Closing Process
  6. TikTok / Facebook / YouTube Channel Management Process
G. CEO SUPPORT – SENIOR MANAGEMENT GROUP
  1. Daily/Weekly/Monthly Meeting Process
  2. Individual Development Plan (IDP) Management Process
  3. Monitoring & Continuous Improvement Process (Kaizen HR)

SERVICE PRICING FOR SOP DRAFTING

1. Pricing for individual SOPs
3,000,000 – 5,000,000 VND / SOP

Suitable for businesses that want to improve their system step by step.

2. Pricing for SOP bundles (cost-saving)
Package of any 5 SOPs
➡ 12,000,000 – 15,000,000 VND

(Save 20%)

Package of 10 advanced SOPs
➡ 22,000,000 – 28,000,000 VND

(Save 25–30%)

Package of 20 comprehensive SOPs
➡ 38,000,000 – 45,000,000 VND

(Save 40%)

3. Full 32-SOP Package – Complete HR Management System

Includes all 32 SOPs above, along with templates, forms, and checklists.

➡ 65,000,000 – 85,000,000 VND

(Ideal for businesses that want to standardize HR from A–Z and operate professionally)

PAYMENT TERMS (70% – 30%)

  • 70% upon contract signing
  • 30% upon final acceptance & full handover of documents
  • Monthly support package: payment at the beginning of each month

PROJECT IMPLEMENTATION ROADMAP

Phase 1 – On-site Assessment
Data collection – interviews – evaluation of current operations.
Phase 2 – SOP Documentation
Designing tailored processes based on the actual operating model.
Phase 3 – Training & Handover
Guiding the team to operate according to the standardized processes.
Phase 4 – Optimization & Updates (optional)
Adjusting SOPs according to real-world changes and business growth.

COMMITMENTS FROM HPTP

  • Processes are tailored to real business operations, not generic templates.
  • High applicability – easy to implement – easy to measure performance.
  • Ensures smooth business operations, reducing dependency on individuals.
  • Absolute confidentiality of all client information.
báo giá tìm việc tìm người hiring

PRICING & FULL RECRUITMENT PROCESS
(Candidate warranty up to 60 days)

Recruitment Fee Table (Latest Updated Pricing)

  • Entry-level labor / General workers: 3,000,000 VND / candidate
  • Experienced or skilled labor: 4,000,000 VND / candidate
  • Specialized positions or Mid-level management and above, or any positions outside Nha Trang: 1 month of Gross salary / candidate

(Note: Fees do not include VAT.)

RECRUITMENT PROCESS (EXCERPT FROM CONTRACT)

  1. Party B receives the recruitment request and finalizes the candidate criteria with Party A.
  2. After confirming the request, Party A deposits 50% of the service fee for Party B to begin the process.
  3. Party B screens and provides suitable candidates within 7–10 days (maximum 30 days).
  4. Party B arranges interviews within 05 days once the candidate meets the requirements; Party A must respond within 24 hours.
  5. When the candidate has worked for at least 05 days, Party A pays the remaining 50% within 05 days.

WARRANTY & PAYMENT POLICY

  1. Warranty period: 60 days from the candidate’s first working day.
  2. If the candidate resigns during the warranty period:
    • Party B will provide 01 replacement candidate free of charge; or
    • Refund 50% of the service fee if no suitable replacement candidate is available.
  3. Party A forfeits the deposit if:
    • They cancel the service after signing the contract; or
    • They reject a candidate who meets the agreed recruitment criteria.
  4. Party B will refund 100% of the deposit if no candidate is introduced within 30 days.
  5. Payment terms:
    • Phase 1: 50% deposit upon contract signing.
    • Phase 2: Remaining 50% after the candidate has worked for ≥ 05 days.

SERVICE VALIDITY

The process is considered complete when Party B finishes the recruitment and the warranty period ends as stipulated.

COMMITMENTS FROM HPTP HR & LAW

  • Recruitment meets the required criteria, with an average hiring time of 7–10 days..
  • 60-day warranty – free candidate replacement.
  • Deposit refunded if no suitable candidate is recruited.
  • Transparency – on schedule – true to commitments.

FULL PACKAGE PRICING & PROCESS FOR TRADEMARK REGISTRATION

FULL-SERVICE FEE

10,000,000 VND / trademark(Includes taxes, State fees, search fees, dossier preparation fees & monitoring until the certificate is issued.) *The above price applies to 1 Nice class. For each additional class, the fee is 1,500,000 VND / class from the second class onward. ➡ No additional costs outside the contract.

PAYMENT TERMS (70% – 30%)

  • Phase 1 – 70%: Payment upon contract signing
  • Phase 2 – 30%: Payment upon receiving the Trademark Registration Certificate & valid tax invoice

TRADEMARK REGISTRATION PROCESS

Step 1 – Brand Intake & Consultation
  • Collect logo, brand name, and service classes to be registered. If the client has no logo, HPTP provides concept and design support.
  • Consult on Nice classification (international classes), protection scope, risks, and registration strategy.
Step 2 – Contract Signing & 70% Payment
  • Both parties sign the service contract.
  • The client pays 70% of the contract value.
  • HPTP officially begins the service process.
Step 3 – Preparing the Registration Dossier
HPTP prepares the complete dossier:
  • Trademark application form
  • Logo sample
  • List of service/product classes
  • Power of attorney
  • Business/legal documents
→ Completed fully in accordance with regulations of the Intellectual Property Office.
Step 4 – Filing at the Intellectual Property Office
  • Submit the application on behalf of the client to the IP Office of Viet Nam.
  • Receive the receipt and application number.
Step 5 – Monitoring & Processing
During the process (12–18 months), HPTP will:
  • Monitor the application status
  • Provide progress updates to the client
  • Handle requests for amendments/supplements
Step 6 – Receiving the Trademark Protection Certificate
  • Receive the original certificate once the application is approved.
  • Verify accuracy before handover.
  • Deliver to the client along with a valid tax invoice.
Step 7 – Final 30% Payment & Contract Completion
  • The client pays the remaining 30%.
  • Both parties finalize and close the contract.
  • The service concludes once Party A fulfills all obligations.

RESPONSIBILITIES OF THE PARTIES

Party A (HPTP HR & Law)
  • Provide consultation and prepare all documents accurately and in compliance with regulations
  • Submit the application to the Intellectual Property Office on behalf of the client
  • Monitor the application and handle any arising official notices
  • Report progress and deliver the certificate on schedule
Party B (Client)
  • Provide truthful and complete documents
  • Make payments on time
  • Coordinate and supply additional documents when required

SERVICE COMMITMENTS

  • All-inclusive service – no extra or hidden fees
  • Accurate documentation – fully compliant with IP laws
  • Support throughout the entire process until the certificate is issued
  • Free post-registration consultation:
    • How to use the trademark
    • How to renew it

PRICING & PRACTICAL HR TRAINING PROCESS

🎓 PRACTICAL COMPREHENSIVE HR TRAINING COURSE – HPTP ACADEMY (With certification – Hands-on guidance – 80–100% practical application)

COURSE INTRODUCTION

Course overview – designed for:
  • Business owners
  • New HR professionals
  • HR staff looking to upgrade skills
  • Individuals switching careers into HR
Course strengths:

⭐ Learn from real business cases

⭐ Hands-on guidance – apply immediately

⭐ 80%–100% practical work per session

⭐ 1:1 support after the course

⭐ Certificate of completion from HPTP Academy

TRAINING FORMATS

1. Offline Training (In-person in Nha Trang)
  • Small class size: 6–10 learners
  • Direct 1-on-1 guidance
  • Practice with real assignments from each business
  • Hands-on sessions with real documents / real scenarios
2. Online Training (Zoom)
  • Interactive learning with live Q&A
  • Full session recordings provided
  • Access to a private Zalo support group
  • Full set of documents and templates included

TRAINING IMPLEMENTATION PROCESS

STEP 1 – COLLECTING LEARNER GOALS
  • Gather needs: Recruitment, payroll, KPI, social insurance, contracts…
  • Assess current capability
  • Recommend a suitable learning roadmap
STEP 2 – FINALIZING THE TRAINING PROGRAM

Standard curriculum framework of HPTP Academy:

  1. Recruitment from A–Z
  2. Onboarding & HR record management
  3. Timekeeping – Salary – Tax – Social Insurance
  4. KPI building – Performance evaluation
  5. Discipline handling – Lawful termination
  6. Administrative – HR documentation system
  7. Building internal processes & templates
  8. Practice 100+ templates for immediate use

Learners may select individual modules or the full course.

STEP 3 – PRACTICAL HANDS-ON TRAINING
  • Learn directly through real business scenarios
  • Step-by-step hands-on guidance
  • Each session produces at least one practical HR output
  • Continuous practical exercises

Examples of learner deliverables:

✔ JD – KPI – Recruitment process

✔ Salary – bonus – timekeeping processes

✔ Labor contract

✔ Labor regulations

✔ Employee handbook

✔ Performance evaluation process

✔ HR template system

STEP 4 – REVIEW & ASSESSMENT
  • Submit final practical assignment
  • Receive detailed corrections for each task
  • Evaluate final competency
STEP 5 – COURSE COMPLETION CERTIFICATION

Learners receive:

  • Certificate “Practical General HR” from HPTP Academy
  • 1-month post-course HR document support
  • Access to the HPTP HR community group
  • Opportunity to join HPTP Recruitment Collaborator Team (3–10M/month)
STEP 6 – POST-COURSE SUPPORT (1–1)
  • Support with all real HR cases encountered in businesses
  • Free assistance in building templates & internal processes
  • Career orientation & advanced practice

COURSE TUITION & FEES

Tuition fee: please inbox for consultation & detailed quotation(Tuition depends on: training format, number of sessions, selected modules, learner needs…)Included benefits:
  • Full set of 100+ HR templates
  • Employee Handbook file included
  • 1-on-1 support after the course
  • Class recordings provided
  • Certificate upon course completion

COMMITMENTS FROM HPTP ACADEMY

  • Teach until you can fully perform the tasks
  • Practical outputs you can apply immediately
  • Dedicated, realistic guidance – no dry theory
  • Training based on real business cases, not textbook content
  • Official certificate from HPTP Academy

PRICING & FULL PACKAGE BUSINESS LICENSE REGISTRATION PROCESS

SERVICE INTRODUCTION

Full-package Business License Registration Service
helps clients establish their business quickly and legally, including:

✔ Business model & industry consultation

✔ Preparation of legal documents

✔ Filing on behalf of the client

✔ Receiving the Business License – company seal – signage

✔ Completing all post-license procedures: tax – digital signature – e-invoice setup

SERVICE PRICING

1. Basic Package – 7,000,000₫
Includes all procedures required to complete the legal business registration:
  • Business License registration
  • Full preparation of legal documents
  • Filing – monitoring – submitting additional documents
  • Receiving the Business License
  • Company round seal creation
  • Official company signage
  • Complete handover of all documents
👉 Not included: tax procedures, digital signature, e-invoices.
2. Full Package – 10,000,000₫
Includes everything in the 7M package plus all post-license procedures:Additional services:
  • Initial tax registration
  • Creation & activation of electronic tax account
  • Registration of tax declaration method
  • Registration & activation of Digital Signature
  • E-invoice issuance registration
  • Installation – guidance on using e-invoices
  • Support for issuing the first invoice

IMPLEMENTATION PROCESS
(Clearly separated by package)

A. GENERAL PROCESS – APPLICABLE TO BOTH PACKAGES
Step 1 – Initial Consultation
  • Consulting on business type: Household Business / LLC / JSC
  • Consulting on business codes – company name – capital – address
  • Confirming the suitable service package (7M or 10M)
Step 2 – Collect Information & Prepare Dossier
HPTP prepares the entire dossier:
  • Application for Business Registration / Household Business Registration
  • Company Charter (for company type)
  • List of members/shareholders
  • Legal representative information
  • List of business industries
  • Power of attorney
  • Complete dossier per the Law on Enterprises
Client only needs to provide: ID card + basic information
Step 3 – Filing the Dossier
  • Submit dossier to the Department of Planning & Investment or local authority (for household businesses)
  • Monitor & handle arising requests
  • Receive notifications & results
Step 4 – Receive License & Complete Legal Documents
Applicable to both packagesClient receives:
  • Business Registration Certificate
  • Official company round seal
  • Company signage
  • Full legal dossier (organized)
👉 The 7M package ends here.
B. ADDITIONAL PROCESS – ONLY FOR THE 10M PACKAGE
Step 5 – Initial Tax Registration
  • Create electronic tax account
  • Register tax declaration method
  • Activate the business account on the tax system
Step 6 – Install & Activate Digital Signature
  • Activate the digital signature
  • Install it into the system
  • Provide usage instructions
Step 7 – Create & Activate E-invoices
  • Create invoice template
  • Submit registration for e-invoice issuance
  • Activate the invoice system
  • Support issuing the first invoice
Step 8 – Account Handover & User Training
  • Digital signature account
  • E-invoice account
  • Electronic tax account
  • Usage instructions

COMMITMENTS FROM HPTP

  • Fast and legally compliant procedures
  • No additional costs beyond the quoted price
  • Standardized legal documents – clear and easy to use
  • Representation when working with State authorities
  • On-site support whenever needed
  • Absolute confidentiality of all business information

PRICING & PROCESS FOR INITIAL SOCIAL INSURANCE (BHXH) REGISTRATION FOR BUSINESSES

✔ Fixed fee: 7,000,000₫

✔ Includes registration of a new Social Insurance unit code

✔ Preparation of optimized Labor Contracts — reducing costs while remaining compliant with BHXH laws

✔ Employee enrollment (báo tăng) and monitoring until Social Insurance Book + Health Insurance Card are issued

SERVICE INTRODUCTION

Initial Social Insurance (BHXH) Registration Service Package
is designed for newly established businesses or those that have never participated in BHXH, helping with:

✔ Registering a new BHXH unit code for the business

✔ First-time BHXH enrollment

✔ Enrolling all employees (báo tăng)

✔ Guiding & optimizing labor contracts to reduce BHXH costs

✔ Monitoring until full Social Insurance Books & Health Insurance Cards are issued

✔ Representing the business in working with the BHXH Authority

SERVICE PRICING

🎯 Full package fee: 7,000,000₫(Applicable for businesses with 1–10 employees)INCLUDES ALL OF THE FOLLOWING:
  • Registration of a new Social Insurance unit code
  • Preparation of the initial BHXH dossier
  • Setup of VSSID / eBHXH electronic profiles
  • Employee enrollment (báo tăng)
  • Consultation & revision of labor contracts to legally reduce BHXH costs
  • Monitoring until Social Insurance Books and Health Insurance Cards are issued
  • Policy consultation throughout the entire process
👉 No hidden fees👉 Unlimited support during dossier processing

IMPLEMENTATION PROCESS

Step 1 – Receiving documents & initial legal consultation

HPTP advises the business on:

  • Appropriate BHXH contribution levels (mandatory / voluntary as required by law)
  • Which positions must contribute – which ones can be optimized
  • Drafting labor contracts that minimize cost while remaining compliant
  • Guidance on required information preparation

Business needs to provide:

✔ Business Registration Certificate

✔ Employee ID cards

✔ Salary & job title information

Step 2 – Registering the initial BHXH unit code

HPTP performs:

  • Registration of the Social Insurance unit code
  • Creation of BHXH electronic transaction account
  • Connecting to the eBHXH / VSSID system

After this step, the business has an official BHXH unit code.

Step 3 – Preparing the initial BHXH registration dossier

Includes:

  • Unit declaration form
  • Employee information (TK1-TS)
  • List of employees participating in BHXH (D02-TS)
  • Authorization letter for dossier submission
  • Additional required BHXH documents

HPTP prepares the entire dossier – the business does not need to do anything.

Step 4 – Employee enrollment (báo tăng)
  • Enroll all employees as required
  • Consult on mandatory benefits/maternity/sick leave…
  • Adjust documents if BHXH requests modifications

Processing time is typically 3–7 business days depending on the district.

Step 5 – Monitoring & delivering BHXH – BHYT results

HPTP tracks until the business receives:

✔ Social Insurance Books (electronic)

✔ Health Insurance Cards

✔ Employee information fully displayed in the system

Support is provided to activate employees’ personal BHXH accounts.

Step 6 – Handover of documents & system guidance

Business receives:

  • Social Insurance unit code
  • Electronic transaction account
  • Processed BHXH dossier
  • Social Insurance Books & Health Insurance Cards
  • Instructions for future enrollment & withdrawal

The business may also subscribe to the “Monthly BHXH Service Package.”

COMMITMENTS FROM HPTP

  • Accurate and legally compliant dossiers – minimizing requests for revision
  • Consultation to legally optimize BHXH costs for the business
  • Representation in working with the Social Insurance Authority
  • No additional fees beyond the quoted price
  • Support until Social Insurance Books & Health Insurance Cards are issued
  • Absolute confidentiality of all business information

COMPREHENSIVE HR & LEGAL SOLUTIONS FOR BUSINESSES

From Recruitment, Training, and HR Process Development to essential legal–administrative procedures such as Business License Registration, Social Insurance, Salary Scale Registration, Labor Regulations, and Corporate Culture — we accompany businesses to ensure transparency, efficiency, legal compliance, and smooth operations.
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